Disclaimers/Privacy

This information contained on this website is for informational purposes only and should not be construed as providing legal advice. This website contains general information and may not reflect the current state of the law. You should not act upon information on this website prior to consulting with an attorney licensed in your state or country for advice on any specific legal issues. The Law Office of Jack Chan LLC expressly disclaims any liability for any actions taken or not taken based on the content of this website.

You should not construe anything on this website, and your viewing of this website should not be construed, as creating an attorney-client relationship.

The website and its contents are provided "AS IS" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warrantless of merchantability, fitness for a particular purpose, or non-infringement.

Transmitting any information through this website is not secure and is done without any expectation of confidentiality. Time-sensitive and/or confidential information should not be transmitted through this website.

Material on this website may be considered advertising under the rules of the Supreme Court of New Jersey.

Jack Chan, Esq. is admitted to practice in the State of New Jersey and in the State of New York. None of the information contained in this website should be construed to apply in other states. This website should also not be construed as an attempt to practice law in any state other than New Jersey or New York.

SMS PRIVACY POLICY

1. Overview and Scope

Law Office of Jack Chan LLC (“we,” “us,” or “our”) is committed to protecting your privacy and complying with applicable federal and state messaging laws, including the Telephone Consumer Protection Act (TCPA), A2P 10DLC Campaign Registry requirements, and CTIA Messaging Principles and Best Practices, as well as applicable state data privacy standards in New Jersey and New York.

This SMS Privacy Policy explains how we collect, use, share, and protect information when you opt in to receive text (SMS/MMS) messages from us.

2. Information We Collect

When you interact with our SMS program, we may collect:

Mobile Phone Number: The cellular number you use to opt in and receive messages.

Personal Identifiers: Name or other details voluntarily provided during sign-up.

Opt-In Consent Records: Proof of consent, including the timestamp, source, and method of opt-in.

Messaging Metadata: Interaction data, message delivery status, and responses (such as "STOP" or "HELP").

3. Purpose of Messaging

We send SMS/MMS messages for purposes including:

Account notifications, appointment reminders, and service updates.

Customer support and inquiry responses.

Informational announcements and community or program updates (where explicitly consented to).

Message frequency varies depending on your interactions with our service. Standard message and data rates may apply.

4. Consent and Opt-In Requirements

Express Written Consent: By checking an opt-in box, signing a form, or texting a keyword, you provide prior express consent to receive recurring automated text messages from us.

Not a Condition of Purchase: Consent to receive text messages is not a condition of purchasing any goods, services, or representation.

Opt-Out Instructions: You can cancel the SMS service at any time. Simply reply STOP to any message you receive. You will receive a one-time opt-out confirmation message, and no further texts will be sent to your number unless you re-enroll.

Help/Support: For assistance, reply HELP to any message or contact us directly at (201) 592-0212 or info@thechanfirm.com.

SMS TERMS OF SERVICE

Program Name: Law Office of Jack Chan LLC SMS Program
Type of Messages: Conversational, customer support, appointment reminders, follow-up updates, promotional and marketing.
Message Frequency: Message frequency varies depending on your interactions. You may receive up to 10 messages per inquiry or week.
Cost/Fees: Standard message and data rates may apply from your mobile carrier.
How to Opt-Out (STOP): You can cancel or opt out of SMS messages at any time by replying STOP to any text message you receive from us. After you send STOP, you will receive a confirmation message and will no longer receive text messages unless you re-enroll.
How to Get Help (HELP): If you experience issues or need assistance, reply HELP to any message, or contact us directly at [Phone Number] or [Email Address].
Privacy & Data Sharing: Mobile information and phone numbers collected for SMS consent will not be shared, sold, or rented to third parties for their own marketing purposes. Carriers are not liable for delayed or undelivered messages.
Consent Condition: Consent to receive text messages is not required as a condition of purchasing any goods or services.